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What is the range of oxidation states that are exhibited by P?
Service Quality
The degree to which a delivered service meets or exceeds the expectations of customers, often a key competitive advantage in business.
Tangibility
Refers to the physical existence of products or items that can be seen, touched, and felt.
Service Failures
Instances when customer expectations are not met by service delivery, often leading to dissatisfaction.
Controllable Factor
An element or variable in a business or process that can be modified or adjusted according to the needs of the manager or operator.
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