The Data Maintenance Corporation Provided the Following Data About Its

question 72

Essay

The Data Maintenance Corporation provided the following data about its resources and activities.
$\begin{array}{|l|l|l|l|c|}\hline \text { Resources } & & & \text { Activities } & \begin{array}{l}\text { Clerical } \\\text { Hours }\end{array} \\\hline \text { Supervision } & \begin{array}{l}\$ \\140,000\end{array} & & \text { Processing accounts } & 10,000 \\\hline \text { Phone and supplies } & 80,000 & & \text { Issuing statements } & 2,000 \\\hline \text { Salaries } & 250,000 & & \text { Processing data } & 10,000 \\\hline \text { Computer } & 20,000 & & \begin{array}{l}\text { Answering customer } \\\text { inquiries }\end{array} & 3,000 \\\hline \text { Total } & \$ 490,000 & & \text { Total } & 25,000\\\hline\end{array}$ In addition,computers are used for issuing statements (30 percent)and processing data (70 percent).Phones,supplies,and answering customer inquiries are 60 percent,with the other 40 percent divided equally among the remaining activities,including supervision.The supervisor spends 100 percent of his/her time on supervision.In addition to the 25,000 clerical hours,there are 2,000 hours of supervision used (the hours used by the supervising clerk's activity which is not listed above)
Prepare a work distribution matrix for the primary activities.

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Definitions:

Concession Bargaining

A negotiation process where the union agrees to reduce benefits or alter conditions in exchange for something from the employer, often during economic difficulties.

Sequential Bargaining

a negotiation strategy where discussions and agreements on multiple issues occur in a specific sequence, rather than simultaneously.

Pattern Bargaining

A labor negotiation strategy where a union establishes contract terms with one employer and then seeks to apply those terms to negotiations with other employers in the same industry.

Decentralization

The process of distributing or dispersing functions, powers, people, or things away from a central location or authority.