The Following Measures Belong to One of Four Perspectives on the Balanced

question 41

Essay

The following measures belong to one of four perspectives on the balanced scorecard:
1. Return on investment
2. Time to market
3. Number of new customers
4. Percentage of revenues from new sources
5. Quality costs
6. Employee productivity
Required:
a. Identify the perspective appropriate for each measure listed above.
b. Suggest a possible strategic objective that might be associated with each measure.

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Definitions:

Operating Suite

A designated area in a hospital where surgical operations are performed, equipped with necessary medical equipment and staffed by surgical professionals.

Surgical Technologist

A healthcare professional trained to assist surgeons during surgical procedures.

Risk Of Infection

The probability or likelihood of being exposed to and acquiring an infection.

Home Health

Healthcare services provided in a patient's home to promote, maintain, or restore health or minimize the effects of illness and disability.