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At the Beginning of the Year, Jim Jackson Initiated a Quality

question 18

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At the beginning of the year, Jim Jackson initiated a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data were collected for the current and preceding years:
 Preceding Year  Current Year Sales $2,400,000$2,000,000 Scrap 40,00030,000 Rework 100,00070,000 Product inspection 12,00018,000 Quality training 4,0005,000 Material inspections 8,00013,000 Product warranty 80,00050,000\begin{array}{lrr}&\underline{\text { Preceding Year }} &\underline{\text { Current Year}}\\\text { Sales } & \$ 2,400,000 & \$ 2,000,000 \\\text { Scrap } & 40,000 & 30,000 \\\text { Rework } & 100,000 & 70,000 \\\text { Product inspection } & 12,000 & 18,000 \\\text { Quality training } & 4,000 & 5,000 \\\text { Material inspections } & 8,000 & 13,000 \\\text { Product warranty } & 80,000 & 50,000\end{array}

-Refer to the figure.As a result of quality improvements,by how much have profits increased?


Definitions:

Thickness

A measurement of an object's dimension from one side to another, indicating how wide or deep the object is.

Optic Nerve

A crucial part of the eye and visual system, transmitting visual information from the retina to the brain.

Pupil

The adjustable opening in the center of the eye through which light enters, whose size is controlled by muscles in the iris.

Fovea

A small depression in the retina of the eye where visual acuity is highest, due to the concentration of cone cells.

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