From the Operational Content View,which of the Following Measures Should

question 99

Multiple Choice

From the operational content view,which of the following measures should a quality product or service meet or exceed?

• A)customer expectations
• B)customer satisfaction
• C)company targets
• D)company standards

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Definitions:

Transportation of Dangerous Goods Act

Legislation that governs the handling, transport, and regulation of hazardous materials to ensure public safety and environmental protection.

Hazardous Products Act

Legislation that governs the sale, advertisement, and importation of hazardous products to ensure public safety.

Personal Liability

The legal responsibility of an individual to compensate for harm or damages caused by their actions or negligence.

Common Law Actions

Legal remedies derived from precedents established by court decisions, as opposed to statutes or written laws.