At the Beginning of the Year, Jim Jackson Initiated a Quality

question 18

Multiple Choice

At the beginning of the year, Jim Jackson initiated a quality improvement program. The program was successful in reducing scrap and rework costs. To help assess the impact of the quality improvement program, the following data were collected for the current and preceding years:
$\begin{array}{lrr}&\underline{\text { Preceding Year }} &\underline{\text { Current Year}}\\\text { Sales } & \$ 2,400,000 & \$ 2,000,000 \\\text { Scrap } & 40,000 & 30,000 \\\text { Rework } & 100,000 & 70,000 \\\text { Product inspection } & 12,000 & 18,000 \\\text { Quality training } & 4,000 & 5,000 \\\text { Material inspections } & 8,000 & 13,000 \\\text { Product warranty } & 80,000 & 50,000\end{array}$

-Refer to the figure.As a result of quality improvements,by how much have profits increased?

• A)$58,000
• B)$186,000
• C)$244,000
• D)$400,000

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Definitions:

Capital

The wealth, whether in money or assets, that is used or invested to generate more wealth.

Gardner's Theory

Refers to Howard Gardner's theory of multiple intelligences, which proposes that people have different kinds of intelligences, such as linguistic, logical-mathematical, and musical, among others.

Linguistic

Pertains to language, including its structure, use, and the study of how words and their construction create meaning.

Bodily-Kinesthetic

Pertains to the capacity to use one's body in highly differentiated and skilled ways, for expressive as well as goal-directed purposes.