$\underline{\text { Joan drank the freshly-brewed Earl Grey tea }}$

question 3

Multiple Choice

$\underline{\text { Joan drank the freshly-brewed Earl Grey tea }}$ that she had set on the table.

• A)independent clause
• B)subordinate clause
• C)participle phrase
• D)gerund phrase
• E)prepositional phrase

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Definitions:

Non-value-added Activities

Processes or tasks that consume resources but do not add value or contribute to the customer's requirements or product enhancement.

Delivery Cycle Time

The total time taken from when a customer places an order to when the product is delivered to the customer.

Quality Cost Report

A document detailing the costs associated with preventing, detecting, and correcting defective work in a company.

Prevention Costs

Costs incurred to avoid or minimize the number of defects in products or services, typically including quality planning and training.