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Each of the following had a theory of profit except
Total Quality Management
A management approach aimed at embedding awareness of quality in all organizational processes.
Customer Relationship Management
A strategy for managing an organization's relationships and interactions with customers and potential customers.
Customer Preferences
Refers to the desires, tastes, or inclinations that customers have regarding products or services, which can influence their buying behavior.
Internal Customers
Employees or departments within an organization that rely on others within the same organization for products, services, or information.
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