-If the firm is maximizing profits or minimizing losses,it is producing ______ units of output and charging a price of ______.
Definitions:
Internal Business Process Measures
Metrics that evaluate the efficiency and effectiveness of a company's internal processes.
Customer Satisfaction
A measure of how products and services supplied by a company meet or exceed customer expectation.
Appraisal Costs
Costs associated with the inspection and testing of both raw materials and finished products to ensure quality standards are met.
Prevention Costs
Costs that are incurred to keep defects from occurring.
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