Examlex
Which of the following statements is false?
Customer Perspective
An approach focusing on understanding and meeting the needs and expectations of customers to improve a company's performance.
Bottlenecks
Points of congestion in a system where the demand outweighs the capacity, causing delays and reduced efficiency.
Staff Training
Programs and activities designed to enhance the skills, knowledge, and performance of employees within an organization.
Work in Process
Work in Process is inventory that includes goods in production but not yet completed, representing a stage between raw materials and finished goods.
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