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Which of the Following Statements Is FALSE

question 94

Multiple Choice

Which of the following statements is FALSE?


Definitions:

ESS and MSS Applications

Employee Self-Service and Manager Self-Service applications that enable employees and managers to access and manage their HR-related information directly.

Self-service

This refers to practices and systems that allow individuals to complete tasks and access services independently, often through digital platforms, without direct assistance.

Technology Platform

The underlying technology and software that businesses use to launch products, services, or run their operations more effectively and efficiently.

Service Delivery Model

A framework that defines how services are delivered to customers by an organization, including the processes, people, and technologies involved.

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