Identify the mistake(s)in each flowchart segment. 
Definitions:
Generic Closing
A standard or common way to conclude a letter or message that is not specific to any particular situation.
Procedural Message
Communique that provides instructions or guidelines on how to perform tasks or processes.
Passive Voice
A grammatical voice where the subject of the sentence is acted upon by the verb, often obfuscating who is performing the action.
Form Message
A standardized or pre-written message used for common communication needs within organizations or in customer service settings.
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