Significant System Changes Were Implemented Two Months Ago

question 85

Multiple Choice

Significant system changes were implemented two months ago.The changes were well-planned,well-designed,thoroughly tested before and after conversion,and several employee training sessions were conducted.Still,the changes haven't resulted in any productivity increases,cost savings,or process improvements.Management is puzzled and needs to find out why the system isn't successful.The best action for management to take is

• A)conduct face-to-face interviews with managers,key personnel,and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective.
• B)make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase.
• C)e-mail a series of questions to all employees,asking for input about further changes that would bring about the desired results.
• D)advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes.

Learn about the methods for measuring ethical leadership and the challenges involved.

Identify and explain the five principles of ethical leadership.

Understand the major domains of ethical theory and their relevance to leadership.

Assess the relationship between honesty and leadership effectiveness.

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Definitions:

Joint Venture

A business arrangement where two or more parties agree to pool their resources for the purpose of accomplishing a specific task.

Single Project

A single project refers to an undertaking designed to achieve a particular objective within a specified timeframe, typically involving a defined set of resources and tasks.

Co-ownership

A legal arrangement where two or more parties hold property together, sharing rights and responsibilities.

Sharing Management

An approach or strategy involving multiple stakeholders collaborating in the governance, administration, or operations of an entity or project.