Which of the Following Balanced Scorecard Dimensions Provides Measures on How

question 31

Multiple Choice

Which of the following balanced scorecard dimensions provides measures on how well the organization is developing new products and training its workforce to continuously improve service and results?

• A)Financial.
• B)Internal operations.
• C)Innovation and learning.
• D)Customer.

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Definitions:

Productive Efficiency

A situation in which an economy or entity is operating at maximum capacity, producing goods or services at the lowest possible cost.

Long-Run Equilibrium

A state in economics where all factors of production and outputs in an industry or market adjust fully to any changes, leading to a stable condition where no participant has an incentive to change behavior.

Spillovers

Economic events in one context that have effects on a third party or in a different context, often external to the initial economic activity.

Marginal Cost

The additional cost incurred by producing one extra unit of a good or service.