Identify the Item Below That Is Not a Desired Result

question 28

Multiple Choice

Identify the item below that is not a desired result of an employee bonus system.

• A)Employees may recommend unnecessary services to customers in order to exceed set sales quotas and earn a bonus.
• B)Employees may look for ways to improve service.
• C)Employees may analyze their work environment and find ways to cut costs.
• D)Employees may work harder and may be more motivated to exceed target goals to earn a bonus.

Contrast different psychological perspectives, such as the psychodynamic approach and Big Five trait theory, in personality assessment.

Describe the levels of consciousness and examples of information within each level.

Understand genetic influences on personality through twin and adoption studies.

Analyze cross-cultural and gender differences in the five-factor theory of personality.

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Definitions:

Operational Approach

A method of addressing problems or tasks focusing primarily on the practical and efficient achievement of objectives.

Management

The process of dealing with or controlling things or people, often within an organizational setting.

Henry L. Gantt

An American mechanical engineer and management consultant who developed the Gantt chart, a popular project management tool.

Human Factor

The consideration of the human element, including psychological, physical, and social aspects, in the design and operation of systems and services.