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Match the Definition with the Correct Term

question 63

Multiple Choice

Match the definition with the correct term.
-An individual who gives up U.S. citizenship to avoid U.S. income taxes.


Definitions:

Service-Quality Dimension

Key aspects or criteria used to evaluate the quality of service provided, including tangibles, reliability, responsiveness, assurance, and empathy.

Professionalism

The conduct, behavior, and attitude expected of an individual in a work or business environment.

Quality

The degree to which a set of inherent characteristics fulfills requirements or expectations.

Philip Crosby

An influential figure in the quality management field known for his work on improving organizational quality.

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