Examlex
Technically, listed options expire on the Saturday following the third Friday of the expiration month.
Customer Satisfaction
The level of contentment or pleasure a customer derives from the purchase of goods or services and their experience with a company.
Total Quality Management
An organization-wide approach focused on continuous improvement in all aspects of the business, aiming for long-term success through customer satisfaction.
Incremental Change
A gradual, step-by-step approach to change, focusing on small improvements or adjustments rather than radical shifts.
Offshoring
The practice of relocating a company's business process or production to a foreign country to reduce costs.
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