At One Time,witness Contacts Were Written or Typed on Individual

question 42

Multiple Choice

At one time,witness contacts were written or typed on individual cards kept in a central file.This function is now accomplished using a ____________.

• A) Network
• B) Software
• C) Legal Specialty
• D) Database

---

Definitions:

Display Rules

Sociocultural norms that dictate appropriate emotional expressions in various contexts.

Feelings Rules

Cultural norms dictating the appropriate emotions to be felt and expressed in various social situations.

Deep Acting

The process of managing emotions by actually trying to feel the emotions one is attempting to display, as opposed to merely acting them out.

Emotional Labor

Emotion work that is done as an occupational requirement or expectation.