What Should Be the Objective of a Focus on Stakeholders

question 37

Multiple Choice

What should be the objective of a focus on stakeholders?

• A) Maximize the stakeholders' interests.
• B) In situations of conflict pick stakeholders' interests over shareholders' interests.
• C) Preserve stakeholders' interests.
• D) Disregard shareholders' interests all together.

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Definitions:

Listen Carefully

emphasizes the importance of paying full attention to and processing verbal and non-verbal messages during communication.

Zone of Tolerance

The range within which customers are willing to accept variations in service or product quality.

Bug-Infested Room

A room heavily infested with insects, which could refer to a detrimental environmental condition needing pest control measures.

Hotel Guest

An individual who rents a room or accommodation in a hotel for a temporary stay.