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Which of the Following Statements Is True About M2

question 52

Multiple Choice

Which of the following statements is true about M2?

Comprehend the steps in the selling process and the techniques for effective selling.
Understand the role of technology in enhancing sales performance and customer service.
Appreciate the ethical considerations and professional conduct expected of salespeople.
Recognize the significance of relationship selling and its impact on sales success.

Definitions:

Dissonance Resolution

The process of reducing conflict between one's actions and beliefs by altering either the actions, beliefs, or both.

Dissonance Reduction

The process of alleviating or eliminating cognitive dissonance, which occurs when an individual experiences conflict between beliefs, behaviors, or attitudes.

Chosen Alternative

The option selected from among multiple possibilities after a decision-making process.

Ignoring Downgrading

The act of deliberately paying less attention or diminishing the importance of certain information or entities.

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