A soap manufacturer is experimenting with several formulas of soap powder. Three of the formulas were selected for further testing by a panel of homemakers. The ratings for the three formulas are as follows: 
What is the sum of the ranks for Formula B?
Definitions:
Specific Action
A particular or distinct action taken to achieve a defined goal or result.
Routine Message
Standard or frequent communications that convey regular operations or updates within an organization.
Direct Approach
A communication method where the main idea or message is presented at the beginning, followed by supporting details.
Sexuality Group
A therapy or support group focused on discussing and exploring issues related to sexual orientation, identity, and health.
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