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Choose the One Most Appropriate Response for Each

question 26

Multiple Choice

Choose the one most appropriate response for each. Some letters may not be used.
-Instinctive behavior


Definitions:

Market Research Surveys

The collection of information and insights from targeted market segments to assess preferences, behaviors, and perceptions regarding products or services.

Poor Service

Substandard or unsatisfactory provision of services to customers, often leading to dissatisfaction or complaints.

Product Quality

The measure of a product's ability to satisfy customer expectations, encompassing features, reliability, durability, and performance.

External Customer

Individuals or entities that purchase goods or services from a business but are not part of the organization itself.

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