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If the level of bad debt attributable to credit policy is relatively constant, increasing collection expenditures can be expected to reduce bad debts.
Stimulus Generalization
The process by which a conditioned response is triggered by stimuli that are similar to the original conditioned stimulus.
Learned Response
A reaction or behavior that results from repeated exposure, practice, or conditioning, rather than being an inborn or instinctual response.
Vicarious Learning
Learning that occurs by observing the behaviors and outcomes of others rather than through direct experience.
Latent Learning
A form of learning that occurs without any obvious reinforcement of the behavior or associations that are learned.
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