Books Ga'Lore! Create Invoice BPMN 
-List all the pools and swim lanes in the the Books Ga'Lore! BPMN diagram. Specify if it is a pool or swim lane.
Definitions:
Dramatic Shifts
Significant changes or transformations that occur abruptly, altering the status quo.
Vision
A clear and aspirational idea of what one wants to achieve in the future.
Position Power
The authority and influence bestowed upon an individual by virtue of their role or office within an organizational hierarchy.
Force Change
The act of compelling or driving a group, organization, or system to undergo significant transformation or adjustment.
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