Which of the Following Can Help IT Staff Collaborate with People

question 35

Multiple Choice

Which of the following can help IT staff collaborate with people in other functional areas?

• A) focusing on technical issues, and not on the business goals
• B) avoiding using technical terms while speaking to internal customers
• C) learning human resource terminologies and strategies
• D) educating internal customers about technical jargons

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Definitions:

Hardiness

Is an individual difference that allows some individuals to experience less stress when dealing with stressful events and that makes them more effective in dealing with the stress they do experience.

Experienced Stress

denotes the psychological or emotional strain and tension that results from adverse or demanding circumstances, often affecting individuals' mental and physical health.

Stressful Events

Situations or occurrences that cause tension, anxiety, or strain to an individual.

Information Technology

The use of electronic equipment and software to store, retrieve, transmit, and manipulate data, usually in the context of business or enterprise.