Explain How Amazon

question 81

Essay

Explain how Amazon.com uses web-based front offices and online self-service to improve its customer relationship.

---

Definitions:

Local Tradition

Cultural practices and beliefs that are specific to a particular geographic area or community.

Fragmented

Characterizes something that is broken or separated into parts, often making it difficult to function as a whole.

Glocalization Framework

refers to strategies adopted by businesses to think globally but act locally, ensuring their products or services are adapted to fit the cultures and norms of specific markets.

Global Brands

Are brands that have a widespread international presence, offering products or services across many countries with a consistent brand identity.