The Facilities Manager of Symphony Systems, an IT Services Company

question 56

Multiple Choice

The facilities manager of Symphony Systems, an IT Services Company, reaches out to the Information Systems department for setting up a virtual eco-collaboration team. He can communicate more effectively with the IT staff by ________.

• A) avoiding IT jargon
• B) emphasizing returns on investment
• C) highlighting the value of IT
• D) describing his end goal, not the means to get there

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Definitions:

Strategic Responses

The actions taken by firms to adapt or react to external challenges, opportunities, or threats in a way that aligns with their strategic goals.

Mergers and Acquisitions

The process by which companies are combined (merger) or bought out (acquisition), often to expand capabilities or enter new markets.

Vertical Integration

The strategy of formally taking control of sources of organizational supply and distribution.

Cause-and-effect Relationships

The principle that every event (cause) leads to an outcome (effect), used to understand and explain patterns and phenomena.