Terms of the Online Customer Experience,connection Is Defined as the

question 46

Multiple Choice

terms of the online customer experience,connection is defined as the

• A) the network of formal linkages between a company's website and other sites.
• B) the text, pictures, sound, and videos that the website contains.
• C) the website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.).
• D) the speed and ease with which a customer can move between pages on a website.
• E) the website's ability to tailor itself to different users or to allow users to personalize the site.

---

Definitions:

Socially Attractive

Describes the quality or characteristic of an individual or entity that draws others towards them due to their appealing social attributes.

Hiring Managers

Individuals within organizations responsible for recruiting, interviewing, and selecting new employees.

Agentic Characteristics

Traits associated with assertiveness, control, and confidence, often linked with taking initiative and leading in various situations.

Assertiveness

The quality of being self-assured and confident without being aggressive, in the context of communicating one's views or needs.