View That Holds Customers Will Abandon Their Efforts to Enter

question 273

Multiple Choice

view that holds customers will abandon their efforts to enter and navigate a website if download time exceeds eight seconds is referred to as __________.

• A) the stickiness guideline
• B) the 80/20 principle
• C) the eight-second rule
• D) the law of limited patience
• E) the expedience factor

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Definitions:

Maslow's Hierarchy

A theory in psychology proposed by Abraham Maslow, suggesting that people are motivated to achieve certain needs and that some needs take precedence over others, structured in a hierarchy from physiological needs to self-actualization.

Esteem

Refers to the respect, admiration, and recognition an individual receives from others, and also encompasses self-esteem, which is an individual's perception of their own worth.

Conditional

Relating to conditions or stipulations that affect the outcome of an event or action.

Carl Rogers

An influential American psychologist and one of the founders of the humanistic approach to psychology, known for his theory of personality and development, and for creating client-centered therapy.