Three Commonly Used Terms to Describe Levels of Service Are

question 261

Multiple Choice

three commonly used terms to describe levels of service are

• A) self-service, limited-service, and full-service.
• B) self-service, sales-service, and customer-service
• C) self-service, automated service, and online-service.
• D) limited-service, full-service, and automated-service.
• E) wholesaler-service, retailer-service, and customer-service.

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Definitions:

Formal Programs

Structured and officially sanctioned plans or initiatives designed to achieve specific goals within an organization, such as training employees or improving processes.

Nonprogrammed Decisions

Are created to deal specifically with a problem at hand.

Reordering Inventory

A management process that involves replenishing stock to ensure sufficient quantities are available to meet customer demands.

Predetermined Level

A specific, set point or stage that is established in advance and aimed to be reached.