Examlex
key elements of future services include __________,convergence,and personalization.
Real-Time Chat
An online communication tool allowing participants to exchange messages instantaneously.
Instant Messaging
A method of real-time text-based communication between two or more people over the internet or a network.
Software Program
A set of instructions or code executed by a computer to perform specific tasks or functions.
GoToMeeting
A web-hosted service for online meetings, video conferencing, and webinars, facilitating remote collaboration.
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