Before Displaying the BBB Online Logo on Their Websites,participating Companies

question 39

Multiple Choice

Before displaying the BBB Online logo on their websites,participating companies must: (1) be members of their local Better Business Bureau; (2) have been in business for at least one year; (3) have agreed to participate in BBB's advertising self-regulation program; (4) agree to abide by the BBB Code of Business Practices; and (5)

• A) actively recruit other firms in their industry to become BBB members.
• B) guarantee their customers the best quality, price, and service at all times.
• C) use the products and services of fellow BBB members whenever possible.
• D) pay a yearly registration fee based on a sliding scale of the previous year's profits.
• E) work with the BBB to resolve consumer disputes that arise over goods or services promoted or advertised on their site.

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Definitions:

Profitability

The ability of a business to generate income in excess of its expenses, resulting in profit.

Net Margin

A financial metric that represents the percentage of revenue remaining after all operating expenses, interest, taxes, and preferred stock dividends have been deducted.

Net Income

The total profit of a company after all expenses, including taxes and operating costs, have been deducted from total revenue.

Sales

The activity or process of selling products or services, which involves transactions between buyers and sellers.