Michael Hammer's Business Process Reengineering Was Criticized Because ________

question 50

Multiple Choice

Michael Hammer's business process reengineering was criticized because ________.

• A) it over-emphasized the importance of people in business processes
• B) it reiterated redesign as a major contributor to failure in business processes
• C) it excluded the human element from managing and improving business processes
• D) it reiterated that old processes should be maintained even if they do not add value

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Definitions:

Stressor

An environmental or internal demand that requires an individual to adjust, cope, or adapt, potentially causing stress.

Fight-Or-Flight

A physiological reaction that occurs in response to a perceived harmful event, attack, or threat to survival, initiating either combat or escape responses.

Failing Grade

A grade that falls below the minimum standard of academic achievement, indicating that the material was not sufficiently learned or understood.

Serotonin

A neurotransmitter in the brain that affects mood, emotion, and sleep, often associated with feelings of well-being and happiness.