"The Value Chain Does Not End When the Buyer Pays

question 85

Multiple Choice

"The value chain does not end when the buyer pays for the product or service." Which of the following statements contradicts this judgment?

• A) Customer orientation is the key to success in modern business.
• B) Value chain includes all components that add value to a product or service.
• C) Total value transfer of tangible goods happens at the point of sale.
• D) Marketing success should be measured in terms of customer satisfaction.

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Definitions:

Preadministration Laboratory

Tests and checks performed before the administration of a medical treatment or procedure to ensure patient safety.

Blood Product

Any therapeutic substance derived from human blood, including red cells, platelets, clotting factors, and plasma, used in transfusions.

Y Tubing

A type of medical tubing split into two branches in a Y shape, commonly used for simultaneous administration of fluids or drugs, or for blood transfusions.

Urine Drainage

The process of removing urine from the body or a medical device used for this purpose, often involving catheters.