EBay's Customers Enrich the Web Site by Giving Their Reviews

question 6

Multiple Choice

eBay's customers enrich the Web site by giving their reviews after every purchase. These reviews are used by buyers to evaluate the sellers in eBay. eBay also provides special privileges to sellers who have higher ratings. This is an example of ________.

• A) reverse engineering
• B) value chain extension
• C) focused strategy
• D) niche marketing

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Definitions:

Social Movement

A collective group action aimed at promoting or resisting change in society, based on shared values and common objectives.

Employee Empowerment

Refers to practices that give employees more autonomy, authority, and influence over their work and decision-making processes within an organization.

Working Conditions

The environment, physical and mental demands, and legal rights and obligations that are part of an employee's workplace.

Associational Unionism

A form of unionism where membership is based on shared interests and advocacy rather than formal employment relationships.