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Use the table for the question(s) below.
Consider the following average annual returns:
-Which of the following statements is TRUE?
Service Provider
An entity that offers services to others, typically in exchange for payment.
Customer's Expectation
The set of beliefs or standards that customers have regarding the level of service or quality of product they will receive from a provider.
Design
The process of conceptualizing and planning the creation of objects, systems, or interactions with specific considerations for function, aesthetics, and usability.
Delivery of Services
The process of providing a service to a customer or client, including all activities, decisions, and interactions that occur from the initial service design to the final delivery.
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