An Online Clothes Selling Web Site Has a Low Rate

question 88

Multiple Choice

An online clothes selling Web site has a low rate of customer retention. Which of the following can help increase its customer retention?

• A) using uninvited pop-up chat to encourage customers to buy products
• B) using CRM to track customer behavior when they visit the site
• C) promoting the Web site through conventional advertising to gain visibility
• D) building seamless financial workflows

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Definitions:

U.S. Cars

Vehicles manufactured by companies based in the United States, reflecting the nation's automotive industry characteristics.

Japanese Tourists

Visitors from Japan who travel to other countries for leisure, business, or other purposes.

Flexible Exchange Rates

A system where the value of a country's currency is allowed to fluctuate according to the foreign exchange market without direct intervention by the country's government.

U.S. Dollar

The official currency of the United States, widely used as a standard of exchange in international markets and as a reserve currency worldwide.