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Which of the Following Statements Is FALSE

question 4

Multiple Choice

Which of the following statements is FALSE?


Definitions:

Formal Channels

Official, recognized pathways for communication or procedures within an organization, often documented and established by policy.

Telephone Interaction

The process of engaging in communication or exchange of information through the use of telephones.

Telephone Effectiveness

The measure of how well telephone communication achieves desired outcomes.

Company Grapevine

Refers to the informal transmission of information, rumors, and gossip within an organization.

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