Examlex
Which of the following statements is FALSE?
Formal Channels
Official, recognized pathways for communication or procedures within an organization, often documented and established by policy.
Telephone Interaction
The process of engaging in communication or exchange of information through the use of telephones.
Telephone Effectiveness
The measure of how well telephone communication achieves desired outcomes.
Company Grapevine
Refers to the informal transmission of information, rumors, and gossip within an organization.
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