In a Balanced Scorecard System, Which of the Following KPIs

question 5

Multiple Choice

In a balanced scorecard system, which of the following KPIs would relate to the financial perspective?

• A) Defect rate
• B) Employee satisfaction
• C) Gross margin growth
• D) Number of repeat customers

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Definitions:

Multiplying Fractions

The mathematical process of finding the product of two fractions by multiplying their numerators and denominators separately.

Simplest Form

A term used to describe a fraction when both the numerator and denominator are reduced to their smallest possible integers while still maintaining the same value.

Multiplication Problem

A mathematical question or statement that involves finding the product of two or more numbers or expressions.

Subtract Fractions

The operation of taking one fraction away from another, which involves finding a common denominator and then subtracting the numerators.