Which of the Following Is NOT a Relevant Performance Indicator

question 20

Multiple Choice

Which of the following is NOT a relevant performance indicator for the balanced scorecard's financial perspective?

• A) Earnings per share
• B) Revenue growth
• C) Return on investment
• D) Number of repeat customers

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Definitions:

Establish

To set up or found something on a firm or permanent basis, often referring to institutions, organizations, or systems.

Defense Mechanism

Psychological strategies brought into play by individuals, groups, or even nations to cope with reality and to maintain self-image.

Overemphasizing

Placing too much importance or focus on a particular aspect, detail, or activity.

Perceived Or Actual

Refers to the distinction between how a situation or condition is viewed subjectively (perceived) versus its objective reality (actual).