________ Refers to the Ease with Which a Person Can

question 97

Multiple Choice

________ refers to the ease with which a person can accomplish a goal using some tool, such as a website, a mobile phone, or a kiosk.

• A) Usability
• B) Media richness
• C) Stickiness
• D) Backward compatibility

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Definitions:

Insurance Agents

Professionals who sell, solicit, and negotiate insurance policies on behalf of insurers, providing advice to buyers and managing the policy.

Proper Coverage

Adequate insurance protection or the extent to which insurance policies meet the insured's needs.

Clients' Losses

Refers to financial, physical, or reputational damage suffered by clients, possibly due to professional negligence or adverse market movements.

Surgeon Negligence

A failure by a surgeon to meet the standard of care expected in their profession, often leading to harm or injury to the patient.