Pollenti Company Has Just Merged with Another Industrial Firm Whose

question 45

Multiple Choice

Pollenti Company has just merged with another industrial firm whose business had been failing. Pollenti immediately conducted a thorough study of the new company's work processes, and produced a report including the data shown below:
• A new inspection process is recommended to minimize defective raw materials. It would cost $12,000 to implement.
• Shoddy business practices are resulting in excessive warranty costs $15,000 more than normal due mainly to material failure.
• Reengineering of the assembly line will increase productivity. It would cost $18,000 to implement.
• Inefficient workplace design is costing $5,000 in unnecessary rework costs.
• Estimated amount of lost profits due to dissatisfied customers who turn to the competition is $80,000.
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Based on the above, what is the amount of external failure costs, if any, included here?

• A) $5,000
• B) $12,000
• C) $95,000
• D) Zero

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Definitions:

Wells Serviced

The number of oil, gas, or water wells that have undergone maintenance, repair, or any other service by a company during a given period.

Corporate Function

Essential activities or roles within an organization that support its core business operations, such as human resources, finance, and IT.

Flexible Budget

A budget that adjusts or varies with changes in volume or activity, allowing for more accurate costing and financial planning.

Dye Costs

The expenditures associated with dyes or coloring agents used in the manufacturing process of products.