Which of the Following Is a Philosophy of Providing Customers

question 109

Multiple Choice

Which of the following is a philosophy of providing customers with superior products and services?

• A) Just-in-time (JIT) inventory management
• B) Enterprise resource planning (ERP)
• C) Supply chain management
• D) Total quality management

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Definitions:

Cue-dependent

Refers to the phenomenon where recall of information is improved when retrieval occurs in the same context as the initial learning.

Decay

The process by which information is lost from memory over time, typically due to the passage of time and lack of use.

Organic Amnesia

A form of amnesia caused by physical damage to the brain, leading to memory loss.

Psychogenic

Originating in the mind or in mental or emotional processes; having a psychological rather than a physiological cause.