Decisions Made at the Operational Level Involve Long-Term Strategy and Are

question 104

True/False

Decisions made at the operational level involve long-term strategy and are undertaken by the leaders of the organization.

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Definitions:

Golden Rule

A moral principle that suggests treating others as one would wish to be treated, promoting empathy and fairness.

Ethical Customer Service

The practice of treating customers with fairness, honesty, and respect, adhering to moral principles during service interactions.

Customer Needs

The requirements or desires that consumers expect to be fulfilled by a product or service.

Being Treated Fairly

The experience or perception of receiving just, equitable, and impartial treatment.