Which of the Following Is a Difference Between Operational-Level and Tactical-Level

question 28

Multiple Choice

Which of the following is a difference between operational-level and tactical-level decision making?

• A) Operational decisions are undertaken by managers, whereas tactical decisions are made by junior executives.
• B) Operational decisions impact the organization and its industry, whereas tactical decisions deal with routine transactions.
• C) Operational decisions mostly address issues like product development and marketing, whereas tactical decisions address issues such as investment and hiring policies.
• D) Operational decisions require detailed structured information about actual transactions by customers, whereas tactical decisions need more aggregated information to monitor success and plan next steps.

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Definitions:

Craft Unions

Labor unions representing workers who have specialized skills or crafts, focusing on improving their members' employment conditions.

Decertification

The process by which a labor union is removed as the representative of a group of workers.

Decertification Election

A formal process through which employees can vote to remove a union as their representative.

Closed-shop Agreement

A labor agreement requiring workers to be members of a union as a condition of employment, primarily used prior to being outlawed in the United States by the Taft-Hartley Act.