The Call to Tech Support Was Fairly Routine

question 10

Multiple Choice

The call to tech support was fairly routine.A first-time computer user had purchased a brand new PC two months ago and it was now operating much more slowly and sluggishly than it had at first.Had he been accessing the Internet? Yes.Had he installed any "free" software? Yes.The problem is likely to be a(an)

• A) virus.
• B) zero-day attack.
• C) denial of service attack.
• D) dictionary attack.

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Definitions:

Collectivist

Pertaining to cultures or societies that prioritize the group over the individual, emphasizing community and collaboration.

Individuality Focused

Emphasizing or prioritizing the unique characteristics and needs of an individual.

Prosocial Behavior

Voluntary actions intended to benefit others, such as helping, sharing, donating, co-operating, and volunteering.

Instrumental Assistance

Aid that involves providing tangible support or services, such as financial help or physical labor, to someone in need.