In Which of the Following Cases Is Outsourcing Likely to Be

question 31

Multiple Choice

In which of the following cases is outsourcing likely to be the best solution to the firm's data processing needs?

• A) Sad Clown Pajamas produces and wholesales clothing products to retailers worldwide. Eighty percent of its sales orders are taken during the months of October and November. Sad Clown requires a system that will manage online ordering and fulfillment.
• B) Modest Expectations Investment Services manages highly diverse portfolios and provides personal services to high income investors worldwide. The firm needs a system that will pull together selected investment data from a large variety of sources and allow account managers to prepare customized reports for customers.
• C) J.D. Yacht is in the business of buying businesses, managing them for no more than two years, and then selling them at a profit. The firm requires a flexible system that will allow them to effectively manage the various types of businesses it controls.
• D) Halide Construction, LLC, manages the design and construction of desalinization plants and requires a system that will allow it to manage the process from bid to billing.

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Definitions:

Attractiveness

A feature or combination of features that pleases the aesthetic senses, especially the sight, or appeals to other social or personal criteria.

Trustworthiness

The quality of being reliable, dependable, and worthy of confidence.

Expertise

Represents the specialized knowledge or skill in a particular field or area, typically acquired through education, training, and experience.

Organizational Citizenship Behaviors (OCBs)

Voluntary, extra-role activities performed by employees that contribute to the organization's effectiveness but are not part of their formal job responsibilities.