Shortly After a New Automated Quality Assurance System Went Online,production

question 57

Multiple Choice

Shortly after a new automated quality assurance system went online,production output declined by three percent.The production manager,a long time employee,blamed the new system.He argued that "after we laid off Tom and Jimmy and put this machine in,things just slowed down.Nothing seems to work right anymore." This is an example of dealing with change by

• A) deterrence.
• B) projection.
• C) avoidance.
• D) aggression.

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Definitions:

Worthy Goal

An objective or aim that is valuable and significant, often motivating individuals or groups towards achievement.

Ossification of Systems

The process by which systems, such as organizations or policies, become rigid and unchangeable, losing the ability to adapt or evolve.

Culture of Change

An organizational atmosphere where change is embraced and encouraged, facilitating adaptability and innovation.

Core Values

Fundamental beliefs or guiding principles that dictate behavior and action within an organization, influencing its culture and decisions.