What Advantages Does Instant Messaging Have Over Phone and Conference

question 96

Multiple Choice

What advantages does instant messaging have over phone and conference calls?

• A) It is more informal than phone calls and saves time by reducing social courtesies during interactions.
• B) It offers users a greater sense of telepresence than the phone or conference calls do.
• C) It is more personal than phone calls and conference calls and offers greater media richness.
• D) It is a collaborative technology that allows a number of people to participate at the same time.

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A fixed, overgeneralized belief about a particular group or class of people.

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