You Have Been Hired by a Catalog Company to Computerize

question 41

Essay

You have been hired by a catalog company to computerize its sales order entry process.Approximately 70% of all orders are received over the telephone by a sales person.The other 30% of orders are received by a sales person through mail or fax.The catalog company wants the phone orders processed real-time.The mail and fax orders will be processed in batches of 50 orders.The following attributes are collected for every sales order:
Customer number (if the order is from a new customer,a new number needs to be assigned)
Customer name
Address
Payment method (credit card for phone and fax orders and check for mailed orders)
Credit card number and expiration date
Items ordered and quantity of each
Unit price of each item ordered
Identify and describe at least ten specific control policies and procedures you will implement for the sales order process.Be very specific describing the controls and number each new control you suggest.

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Definitions:

Listerine Total Care

A brand of mouthwash that claims to offer multiple benefits, including cavity protection, restoration of minerals to enamel, and freshening breath, among others.

Samsung Galaxy S10

A smartphone model developed by Samsung Electronics, part of the Galaxy S series, known for its high-quality display and camera features.

Method of Delivery

The specific way in which products or services are provided to customers, such as in-person, online, or via mail.

Services

Intangible products delivered directly from a provider to an end user to fulfill a need or provide a solution without the transfer of physical goods.